CAREERS |
Is CGIS for You?

Position Overview

In this position you will bring your valve and automation experience, knowledge, and ingenuity to leverage our business streams, acting as the single point of contact from inquiry to product delivery. Reporting to the Inside Sales Lead, this position requires a complete grasp and proven ability to provide quotes and solutions to CGIS customers, on simple to multifaceted sales quotes, with the ability to complete process through to order processing and finalization of sale with minimal to no supervision. As the primary point of contact to your customer, you will leverage your experience and knowledge, collaborating with internal resources, to ensure the customer receives expert advice and superior service, aligned with CGIS values.

Your Responsibilities

• Manage a combination of Streamline and Engineered Solution types of client requests, and when applicable, Project Solution and Service requests
• Provide solutions to problematic services by evaluating the application, understanding the process and the client’s needs to find the right valve for the job
• Be a trusted partner and single point of contact for severe service, control, automation, and on/off valves requests and orders
• Provide technical arguments along with quotations, as required, to educate and inform customers of the lasting solutions CGIS can provide, through the Engineered, Project, and Streamline Solutions business streams
• Prepare solutions quotations in a quick and timely manner for a wide range of products:
• • Knife gate, ball, butterfly valves, parts, accessories, actuators, controls
  • From inventory, dead stock, vendor stock, and production
  • Following customer requests or specifications and using your experience to find the right solutions
• Respond, acknowledge, and provide a great customer experience for all customers; Be resourceful to adapt to customer needs
• Enter quotations and sales orders into SAP 
• Understand fulfillment options and provide necessary information to allow related procurement, stock transfer and production activities to be completed.
• Quote with the order in mind by providing accurate quotes, ensuring appropriate margin, lead time, and quality of product selected to ensure a winning quote
• Quick response with support and advice as required (trusted valve partner)
• Be extremely knowledgeable about current inventory, valve types, and manufacturers
• Utilize market knowledge and insight; local vendors, competitors, etc…
• Build meaningful customer relationships and a deep understanding of key customer’s needs
• Manage project proposals and assist project team in project order execution
• Interact with manufacturers to get technical, pricing, and delivery needs in a timely manner
• Collaborate with TSR (Outside Sales) to ensure smooth strategic execution to market for each customer
• Work with Inside Sales Support (ISS), Buyers, and Warehouse personnel on order-related issues and keep customer updated
• Seek opportunities to convert inquiries to other business streams when applicable
• Close sales – follow up as required
• Leverage product knowledge and sales to translate to full top-tier proposals
• Be the primary after-sales support contact and manage CARs

About You

• Degree in Electrical, Mechanical, or Process Engineering or relevant work experience
• 3+ years’ experience with industrial valves and/or Automation (controls and instrumentation)
• Working knowledge of QA/QC requirements, destructive and nondestructive requirements
• Formal sales experience or training and proven ability to close sales an asset
• Previous experience in the markets of mining, oil and gas, oilsands, pulp and paper, hydrometallurgy, power, water, or wastewater will be considered an asset
• Prior experience with an ERP will be considered an asset
• Excellent interpersonal skills – the ability and drive to develop meaningful relationships with customers, vendors, and colleagues from across the organization
• Excellent communication skills; verbal, written, and face to face
• Demonstrated ability to provide a great customer experience
• Strong business acumen
• Strong technical aptitude with attention to detail and excellent organizational, analytical, and problem-solving skills
• Natural curiosity and thirst for knowledge and continual learning
• Recognizing and supporting change as an essential business need

As part of the CGIS team, you’ll enjoy

• Company Paid Extended Health/Dental/Vision/Paramedical Benefits
• RRSP Matching Program
• Annual Profit Sharing
• Paid Sick Days and Paid Personal Days
• Two paid Sunny Fridays or Mondays to extend your weekend
• Competitive Vacation Package
• Employee & Family Assistance Program
• Costco Membership
• Employee Referral Program
• Career Development Opportunities including Tuition Reimbursement program
• Cost Plus Benefits to promote personal health

If you are looking for a rewarding opportunity with a vibrant, growing company and your skills and background meet the criteria above, we’d love to meet you. Please submit your resume and cover letter (optional) to hr@cgis.ca.

Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence provided prior to any potential offer of employment.

Position Overview

As an organization, CGIS celebrates the values of Integrity, Excellence, Initiative, Humour and Fun, Teamwork, and Continual Learning. We are looking for a team member who shares our passion and values to create a synergistic environment for long-term success.

Reporting to the Territory Manager, this position is responsible for managing and growing the business through consultative selling of our industry leading valve, automation, and service products while promoting the message that the application dictates the valve. The position will cover assigned clients in the Mining, Pulp & Paper, Power, Oil and Gas, Refining, Water/Wastewater Industries.

Detailed Responsibilities

• Grow the business in your assigned territory by proactively selling our core brands
• Able to maintain and grow a territory of at least $2.5 million
• Foster relationships with customers based on successfully helping them meet their needs each day
• Continually grow your knowledge of products and the applications in which they operate
• Collaborate with other sales team members to increase CGIS’ success
• Provide direction and guidance on technical solutions for the client and the CGIS Applications Specialist team
• Communicate with existing customers to resolve product issues, ensuring the appropriate products are being used, displacing competitive product lines, effectively suggesting alternate solutions that best meet the customer’s needs
• Ensure understanding all requirements of customers’ needs in order to assist inside sales with a timely and correct quote
• Support our vendor base by presenting their products with skill and enthusiasm. Show a willingness to work and travel with core vendors
• Teach and challenge the client and team about the best product for the application
• Follow up on quotations on a regular basis to close more sales and learn from opportunities
• Maintain activities in SAP B1 database and utilize and product sizing tools to their fullest potential
• Manage/participate in large projects as required
• Navigate successfully through End User, Engineering, and OEM clients
• Contributes a positive and progressive attitude toward the team and company and consistently demonstrates the CGIS values
• Travel required up to 50%

About You

• Degree in Electrical, Mechanical or Process Engineering or relevant work experience
• Minimum of three years of Industrial sales experience with extensive knowledge of the valve industry
• Naturally tenacious with a demonstrated ability to drive and support a successful sales culture
• Self-motivated and customer service oriented with the ability to learn in a fast-paced environment
• Ability to thrive both independently and in a team environment
• Strong business acumen and instincts with a demonstrated ability to be a high achiever
• Excellent interpersonal and communication skills with both internal and external customers
• Strong Opener/Closer and Relationship Builder
• Natural curiosity and thirst for knowledge and continual learning
• Embraces change and recognizes that change is an essential part of progress
• Strong technical aptitude with attention to detail and excellent organizational, analytical, and problem-solving skills
• Recognized as a technical expert on core products
• Must possess a valid driver’s license

Everyone on the CGIS team enjoys:

• Company Paid Extended Health/Dental/Vision/Paramedical Benefits
• RRSP Matching Program
• Annual Profit Sharing
• Paid Sick Days and Paid Personal Days
• Two paid Sunny Fridays or Mondays to extend your weekend
• Competitive Vacation Package
• Employee & Family Assistance Program
• Costco Membership
• Employee Referral Program
• Career Development Opportunities including a Tuition Reimbursement program
• Cost Plus Benefits to promote personal health

If you are looking for a rewarding opportunity with a vibrant, growing company and your skills and background meet the criteria above, we’d love to meet you. Please submit your resume and cover letter (optional) to hr@cgis.ca.

Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence must be provided prior to any potential offer of employment.

Position Overview

CG Industrial Specialties was founded in 1980 and continues to be an industry leader in Severe Service Valves. Well-established in Western Canada and recognized internationally, we are expanding our Brampton operations and growing our team.

We have a great opportunity for the right individual to join our team and lead the growth and development of CGIS’ Ontario operations as Territory Manager. In this role, you will oversee the safe, efficient, and effective operation of the Brampton Automation & Service facility and the growing Ontario team. Reporting to the President, the Territory Manager is a key member of the Ontario Leadership team and is responsible for leading and championing CGIS’ customer-centric strategy and corporate culture in Ontario for the long term.

This is a great opportunity to join a well-established company and grow a new market!

Your Responsibilities

• Lead and direct daily branch activities to ensure alignment with customer-centric strategy
• Empower the front line through our Business Streams approach to deliver a consistently superior customer experience. Collaborate and partner with other members of the Leadership team
• Promote and lead an engaged team culture based on positive open communication, trust, and transparency
• Determine adequacy of equipment and technologies used for all operations
• Communicate effectively and clearly, prepare business cases as needs arise for capital expenditures, additional staffing or other expenses based on assessed needs
• Maintenance of Occupational Health and Safety practices and procedures as required throughout the office and facility by WSIB; works also in conjunction with the corporate Health & Safety committee
• Act as main contact for Site Location; Liaise with landlord as required
• Ensure ISO Quality Assurance standards are met for location
• Evaluate and balance inventory levels in territory
• Ensure On-Time Delivery of customer orders through process management and coaching of others to problem solve
• Work with vendors to resolve non-conformance
• Apply effective people management skills with respect to recruitment and selection, coaching, succession planning, and employee relations and partner effectively with People and Culture and other Partners as required
• Recommend and support ongoing training and development for all direct reports to achieve a high-performing team

About you

• At least five years in a similar management role in an industrial setting, valve industry strongly preferred
• Previous experience selling Industrial Valves in Ontario, preferred
• Diploma or Degree in Business or equivalent experience
• Passion for operational excellence and continuous learning
• Highly driven and disciplined with a strong work ethic and strategic business acumen
• Strong skills in planning, organization, detail orientation, analysis, and troubleshooting
• Clear and effective communication skills, both verbal and written
• A community builder, ability to foster an environment that encourages teamwork participation, transparency, creativity, openness, honesty, and mutual respect
• Skilled in the management of multiple projects, including opportunity analysis and decision-making
• Excellent Microsoft Suite experience
• Experience using a CRM; SAP Business1 would be ideal
• Travel up to 10%

Everyone on the CGIS team enjoys

• Company Paid Extended Health/Dental/Vision/Paramedical Benefits
• RRSP Matching Program
• Annual Profit Sharing
• Paid Sick Days and Paid Personal Days
• Two paid Sunny Fridays or Mondays to extend your weekend
• Competitive Vacation Package
• Employee & Family Assistance Program
• Costco Membership
• Employee Referral Program
• Career Development Opportunities including a Tuition Reimbursement program
• Cost Plus Benefits to promote personal health

If you are looking for a rewarding opportunity with a vibrant, growing company and your skills and background meet the criteria above, we’d love to meet you. Please submit your resume and cover letter (optional) to hr@cgis.ca.

Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence must be provided prior to any potential offer of employment.