Human Resources Manager – Vancouver
CGIS (CG Industrial Specialties Ltd.) is looking for a skilled strategic business partner to join their team, in the position of Human Resources Manager.

With HQ based in South Vancouver, this dynamic, entrepreneurial, sales & distribution company, specializing in severe service valves and automated solutions, has an immediate need and opportunity for a senior generalist; someone who wants to contribute best practice HR, be part of a great team of people and have a positive impact on the culture of the organization.

The Manager, People & Culture develops and manages the delivery of organizational human resources programs and initiatives related to HR policy & practice, benefits, employee relations, human resource planning, recruitment, onboarding, employee engagement & retention, performance management, and maintenance of employee records, information and metrics. This role also has responsibilities in the areas of compensation, communication and culture. All initiatives are executed to reflect the strategy, direction and culture of the organization.

Our ideal candidate will present with the following:

• A senior HR generalist with 7-10 years experience; a degree or diploma in HR Management and a holder of the CPHR designation;
• Strong business acumen and good working knowledge of Federal & Provincial Employment Standards, Human Rights, Occupational Health & Worksafe, PIPA and Labour Law;
• An individual who thrives in balancing and executing on all facets of operational and strategic HR; this will initially be a sole practitioner role, someone not afraid to roll up their sleeves and do what needs to be done;
• Experience in delivering on thoughtful best practices that reflect the strategy, direction and culture of an organization;
• Evidence of success working in a medium sized family owned business an asset;
• Adaptable, organized and an excellent time manager with the ability to prioritize one’s self, the work of others as applicable and plan in advance for significant tasks;
• Proven experience to positively contribute to a senior leadership team;
• A keen interest in employee engagement and the work of creating “best employee experiences”;
• Resilient, confident in knowledge, skills and self; effectively holds a space of neutrality and confidentiality;
• Strong proactive interpersonal skills with the ability to listen, understand and provide clarification; in addition, have the confidence and ability to say “no” with diplomacy and tact;
• Strong ability to coach and mentor staff at all levels to achieve desired results;
• Good experience working effectively in multiple provinces and offices.

CGIS is passionate about their work and who they are as an organization and they strive to live their values of integrity, excellence, initiative, humour & fun, teamwork and continual learning every day. If this sounds like an environment you’d like to work in and you have the credentials and experience for this job, we invite you to submit a cover letter and resume (in a Word document) to hr@cgis.ca. We encourage those interested to apply early as screening will commence straight away.

Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence provided prior to any potential offer of employment.

We appreciate your interest and thank you for taking the time to consider this opportunity. We will be in touch with individuals whose profiles most closely match what’s needed to be
successful in this role.

No phone calls or agencies, please.

PROCESS IMPROVEMENT SPECIALIST

As an organization, CGIS celebrates the values of Integrity, Excellence, Initiative, Humour and Fun, Teamwork, and Continual Learning. We are looking for a new teammate who shares our passion and values and adds to our tremendous synergy to create an environment for long-term success and accomplishments for both the employee and CGIS.

Reporting to the VP of Operations and working closely with the management team and staff at different CGIS locations, this position is responsible for identifying and leading initiatives that will result in measurable improvements in customer experience and employee engagement.

Detailed Responsibilities:

• Plan, execute and manage process improvement initiatives providing organization wide opportunities to improve customer satisfaction, increase revenue and/or reduced operating costs.
• Implement a system to drive a culture of continuous improvement throughout the organization; including effective assessment, planning and implementation tools and methodologies.
• Lead discovery with process owners to identify process improvements, metrics and expected outcomes.
• Coordinate the development of process maps, procedures and reports.
• Perform detailed data analysis (root cause analysis) to support process improvement initiatives and validate sustainability of improvements implemented.
• Build and maintain effective working relationships with employees and functions across the organization.
• Provide direction, communication and guidance to staff on adherence to company policies and procedures.
• Change management administration.

Initially this position will play a key role in assisting with the implementation of a new business system (ERP and CRM). Specifically, this position will be responsible for processing mapping & system design, working with functional leads and software consultants to ensure configuration and setup meets functional requirements. Once initial implementation is complete, responsibilities will revert to those detailed above.

Qualifications and Experience:

• Related Diploma or Degree from a recognized technical or educational institute.
• Three (3) to five (5) years’ experience in a similar role in an industrial setting.
• Clear understanding of quality standards and continuous improvement techniques; trained in Lean or Six Sigma.
• Strong project management skills to prioritize, manage and implement a variety of competing initiative.
• Experience with system development processes and process engineering principles.
• Proficient with MS Excel, Word and Visio, or other flowcharting tools.
• Team player with the ability to develop strong cross-functional relationships and influence others to effect change.
• Strong written and verbal communication skills.
• Able to facilitate and engage with groups during discovery discussions. Great listening skills to ensure all issues are understood.
• Exposure to IT systems, software customization considered an asset.

Core Competencies:

• Critical thinking skills.
• Influences others.
• Drives for results.
• Champions change and innovation.

If you are looking for a rewarding opportunity with a vibrant, growing company and your skills and background meet the criteria above, we invite you to submit a cover letter and resume to hr@cgis.ca Please apply early as screening will commence straight away.

Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence provided prior to any potential offer of employment.

We appreciate your interest and thank you for taking the time to consider this opportunity. We will be in touch with individuals whose profiles most closely match what’s needed to be successful in this role. No phone calls or agencies please.

PRODUCT MANAGER, CONTROL VALVE – EDMONTON

As an organization, CGIS celebrates the values of Integrity, Excellence, Initiative, Humour and Fun, Teamwork, and Continual Learning. We are looking for a new teammate who shares our passion and values and adds to our tremendous synergy to create an environment for long-term success and accomplishments for both the employee and CGIS.

The Opportunity:

This position is responsible for growing CGIS’ control valve business stream in the Canadian market place. You will develop new business opportunities, increase profit generation, and initiate new innovative sales strategies, while providing technical support and mentorship to the CGIS sales team. Reporting to and working closely with the VP Sales and Marketing, this position will work directly with both external and internal customers to achieve or exceed established Corporate Strategic goals.

Specific Responsibilities Include:

• Develop and successfully implementing a strategic plan specific to control valves as part of the overall CGIS Strategic Sales Plan;
• Grow the company’s profitability through a year over year increase in control valve sales and profit generation;
• Work very closely with the company’s sales force, key and target customers and suppliers to:

– Continually source out and identify new control valve opportunities for CGIS

– Communicate with new and existing customers to resolve complex product issues, ensuring the appropriate products are being used

– Provide alternate product selections and solutions that best meet the clients’ needs and communicate accordingly

– Develop and facilitate technical seminars, lunch-and-learns and project meetings regarding control valve suite of products

– Establish, implement and monitor a strategic control valve sales plan and budget for each salesperson at “target” and existing accounts

– Make joint sales calls in each region for the purpose of training and mentorship.

• Provide Input along with VP Sales on control valve marketing programs and strategy, trade shows and sales meetings;
• Build strong relationships with our key control valve vendors, while managing expectations and reporting requirements;
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks;

Technical Knowledge

• 10 years’ experience – Control Valve sales, Automation, controlsandinstrumentation;
• Markets – Mining, Oil and Gas, Oilsands, Pulp and Paper, Hydrometallurgy; Power, Water, and Wastewater;
• Applications of valve products in the above markets;
• Expert knowledge of customer specific requirements and specifications;

Teamwork

• Build up the team around you; Sharing your experience and knowledge, teaching and mentoring others onto great success;
• Exceptional communication both internally and externally;
• Use ingenuity to find solutions and fixes;
• Build meaningful, lasting relationships with your teammates, customersandvendors.

Qualities and Qualifications:

• Proven ability and interest in supporting, coaching and mentoring others;
• Diploma or Degree in Electrical, Mechanical, Process Engineering or relevant work experience is an asset;
• Formal sales training and proven ability to close sales;
• Excellent interpersonal skills – the ability to develop meaningful relationships with customers, vendors, and colleagues;
• Demonstrated ability to continuously learn and improve with the willingness to adapt to change;
• Excellent communication skills, verbal, written and face to face;
• Demonstrated abilityof providinga great customer experience;
• Strong business acumen; the “know” how makes a difference;
• Strong technical aptitude with attention to detail and excellent organizational, analytical and problem-solving skills;
• A thirst for knowledge and education;
• A professional attitude that can also have fun;
• Be available to travel up to 35% of the time as dictated by regional responsibilities;
• Strong organizational skills.

Key Performance Indicators:

• Technical expertise in the principles and practices of control valves and valve sizing;
• Recognized as a technical expert oncompany’score control valve products, industries, applications as defined by the Certified Technical Expert List;
• Demonstrated ability to provide outstanding solutions to customers’ needs and concerns;
• Coaching, mentorship and training to team members as needed;
• Proactive selling of all core products.

Benefits:

CGIS is a place where you can grow your skills and your career. We proudly offer competitive salaries, company paid benefits, RRSP matching program, Sunny Fridays, professional development and profit sharing.

If you are looking for a rewarding opportunity with a vibrant, growing company and your skills and background meet the criteria above, we invite you to submit a cover letter and resume to hr@cgis.ca Please apply early as screening will commence straight away.

Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence provided prior to any potential offer of employment.

We appreciate your interest and thank you for taking the time to consider this opportunity. We will be in touch with individuals whose profiles most closely match what’s needed to be successful in this role. No phone calls or agencies please.

Applications Engineering Intermediate – Edmonton

Maternity Leave – 1-year contract position

As an organization, CGIS celebrates the values of Integrity, Excellence, Initiative, Humour and Fun, Teamwork, and Continual Learning. We are looking for a new teammate who shares our passion and values and adds to our tremendous synergy to create an environment for long-term success and accomplishments for both the employee and CGIS.

The Opportunity:

In Application Engineering, the application dictates the valve. You will bring your valve and automation experience, knowledge and ingenuity to a role that provides for challenging, but exciting opportunities in all four business steam.  In this role, you will be providing expertise, quotations, and proposals to customers to win orders and provide a meaningful customer experience. You will be using your experience and knowledge, to find lasting solutions to our customers’ valve and automation problems through our Engineered Solutions and Control Valve Solutions business streams, while maintaining existing business and growing opportunities with customers through the MRO and Service streams.

Specific Responsibilities Include:

Sales – Inside

• Manage a combination of MRO and Engineered Solution type client requests, and when applicable Control Valve Solution and Service requests;
• Sell solutions to problematic services by evaluating the application, understanding the process and the client’s needs to find the right valve for the job;
• Be a trusted partner for severe service, control, automation and on/off valves;
• Provide technical arguments along with quotations, as required, to educate and inform customers of the lasting solutions CGIS can provide, through the Engineered Solutions and Control Valve Solutions business streams;
• Prepare MRO quotations in a quick and timely manner for a wide range of products:
• Knife gates, Ball valves, Butterfly valves, Parts, Accessories, Actuators, Control,
• From inventory, dead stock, vendor stock, manufacturers inventory and production
• Following customer requests or specifications and using your experience to find the right solutions
• Respond, acknowledge and provide a great customer experience for all customers;
• Enter quotations into CRM and Experlogix (CPQ);
• Understand the life cycle of orders to provide accurate quotes ensuring proper margin, lead time and quality of product selected to ensure a winning quote;
• Quick response with support and advice as required (trusted valve partner);
• Be extremely knowledgeable about current inventory, valve types, and manufacturers;
• Provide market knowledge and insight; local vendors, competitors etc.;
• Interact with manufacturers to get technical, pricing and delivery needs in a timely manner;
• Ability to manage project proposals and assist the project team in project order execution
• Build meaningful customer relationships and a deep understanding of Key customers’ needs;
• Work closely with TSR (Outside Sales) to ensure the strategies to market are understood and executed for each customer;
• Seek opportunities to convert inquiries to other business streams when applicable;
• Close sales – follow up as required;
• A thirst to learn – Developing product knowledge and sales to translate to full top tier proposals.

Technical Knowledge:

• 5 years’ experience – Valve sales; Isolation and Control (gate, globe, check, ball, butterfly)
• 5 years’ experience – Automation, controls, and instrumentation
• Markets – Mining, Oil and Gas, Oilsands, Pulp and Paper, Hydrometallurgy; Power, Water, and Wastewater.
• Applications of valve products in the above markets
• Expert knowledge of QA/QC requirements; Destructive and nondestructive testing requirements
• Expert knowledge of customer specific requirements and specifications

Teamwork:

• Build up the team around you; Sharing your experience and knowledge, teaching and mentoring others onto great success;
• Exceptional communication both internally and externally;
• Use ingenuity to find solutions and fixes;
• Build meaningful, lasting relationships with your teammates, customers, and vendors.
• Set up your team for success, ensure your work is accurate and ready for execution.
• Support the order fulfillment team as required; drawing sign off, technical questions, order checking etc.
• Ask for support as required

Qualities and Qualifications:

• Proven ability and interest in supporting, coaching and mentoring others;
• Diploma or Degree in Electrical, Mechanical, Process Engineering or relevant work experience is an asset;
• Formal sales training and proven ability to close sales;
• Excellent interpersonal skills – the ability to develop meaningful relationships with customers, vendors, and colleagues;
• Demonstrated ability to continuously learn and improve with the willingness to adapt to change;
• Excellent communication skills, verbal, written and face to face;
• Demonstrated ability to provide a great customer experience;
• Strong business acumen; the “know” how makes a difference;
• Strong technical aptitude with attention to detail and excellent organizational, analytical and problem-solving skills;
• A thirst for knowledge and education;
• A professional attitude that can also have fun;
• 3-4 years of inside sales/order desk experience with industrial valves and automation.

Core Competencies:

• Customer Focus;
• Works Efficiently;
• Problem Solving;
• Adaptability;
• Learning & Self Development.

Benefits:

CGIS is a place where you can grow your skills and your career. We proudly offer competitive salaries, company paid benefits, RRSP matching program, Sunny Fridays, professional development and profit sharing.

If you are looking for a rewarding opportunity with a vibrant, growing company and your skills and background meet the criteria above, we invite you to submit a cover letter and resume to hr@cgis.ca Please apply early as screening will commence straight away.

Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence provided prior to any potential offer of employment.

We appreciate your interest and thank you for taking the time to consider this opportunity. We will be in touch with individuals whose profiles most closely match what’s needed to be successful in this role. No phone calls or agencies, please.

Inside Sales Representative – Edmonton

Maternity Leave – 1-year contract position

As an organization, CGIS celebrates the values of Integrity, Excellence, Initiative, Humour and Fun, Teamwork, and Continual Learning. We are looking for a new teammate who shares our passion and values and adds to our tremendous synergy to create an environment for long-term success and accomplishments for both the employee and CGIS.

The Opportunity:

Reporting to the Territory Manager or Application Engineering Lead, this position provides quotations, proposals and application solutions to CGIS customers. This role is a junior inside sales role and will primarily focus on inquiries of an urgent basis, where the products are selected based on customer request and are sold from inventory or manufactured to standards with minimal customization.  As your experience grows you will be tasked with more complicated work because, at CGIS, the application dictates the valve.

Specific Responsibilities Include:

Sales – Inside

• Prepare quotations in a quick and timely manner for a wide range of products, mostly – Knife gates, Ball valves, Butterfly valves, Parts, Accessories, and Actuators, from inventory, dead stock, vendor stock, manufacturers inventory, and production. Following customer requests or specifications;
• Respond, acknowledge and provide a great customer experience;
• Entering quotations into CRM and Experlogix (CPQ);
• Understand the life cycle of orders to provide accurate quotes ensuring proper margin, lead time and quality of product selected to ensure a winning quote;
• Quick response with support and advice as required. (trusted valve partner);
• Be extremely knowledgeable about current inventory, valve types, and manufacturers;
• Provide market knowledge and insight; local vendors, competitors etc.;
• Interact with manufacturers to get pricing and delivery needs in a timely manner;
• Build meaningful customer relationships;
• Work closely with TSR (Outside Sales) to ensure the strategies to market are understood and executed for each customer;
• Troubleshoot customer problems and find lasting solutions;
• Close sales – follow up as required;
• A thirst to learn – Developing product knowledge and sales to translate to full top tier proposals.

Technical Knowledge:

• 1-4 years’ experience – Valve sales; Isolation and Control (gate, globe, check, ball, butterfly);
• 1-4 years’ experience – Automation, controls, and instrumentation;
• Applications of valve products in the following markets: Mining, Oil and Gas, Oilsands, Pulp and Paper, Hydrometallurgy; Power, Water, and Wastewater;
• Understanding for QA/QC requirements; Destructive and nondestructive testing requirements;
• Understanding of customer specific requirements and specifications.

Teamwork:

• Build up the team around you; Sharing your experience and knowledge, teaching and mentoring others onto great success;
• Exceptional communication both internally and externally;
• Use ingenuity to find solutions and fixes;
• Build meaningful, lasting relationships with your teammates, customers, and vendors;
• Set up your team for success, ensure your work is accurate and ready for execution;
• Support the order fulfillment team as required; drawing sign off, technical questions, order checking etc.;
• Ask for support as required.

Qualities and Qualifications:

• Excellent interpersonal skills – the ability to develop meaningful relationships with customers, vendors, and colleagues;
• Demonstrated ability to continuously learn and improve with the willingness to adapt to change;
• Excellent communication skills, verbal, written and face to face;
• Demonstrated ability to provide a great customer experience;
• Strong business acumen; the “know” how makes a difference;
• Strong technical aptitude with attention to detail and excellent organizational, analytical and problem-solving skills;
• A thirst for knowledge and education;
• A professional attitude that can also have fun;
• 2 years of inside sales/order desk experience with industrial valves and automation.

Core Competencies:

• Customer Focus;
• Works Efficiently;
• Problem Solving;
• Adaptability;
• Learning & Self Development.

Benefits:

CGIS is a place where you can grow your skills and your career. We proudly offer competitive salaries, company paid benefits, RRSP matching program, Sunny Fridays, professional development and profit sharing.

If you are looking for a rewarding opportunity with a vibrant, growing company and your skills and background meet the criteria above, we invite you to submit a cover letter and resume to hr@cgis.ca Please apply early as screening will commence straight away.

Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence provided prior to any potential offer of employment.

We appreciate your interest and thank you for taking the time to consider this opportunity. We will be in touch with individuals whose profiles most closely match what’s needed to be successful in this role. No phone calls or agencies, please.